Hotel BlueBay Grand Esmeralda*****

Hotel BlueBay Grand Esmeralda*****, Playa del Carmen
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Hotel BlueBay Grand Esmeralda*****, Playa del Carmen
 - hotel bluebay grand esmeralda***** playa del carmen Hotel BlueBay Grand Esmeralda***** Playa del Carmen
Bluebay grand esmeralda hotel***** - hotel bluebay grand esmeralda***** playa del carmen Hotel BlueBay Grand Esmeralda***** Playa del Carmen

BlueBay Grand Esmeralda Hotel*****

Activities during the day as volleybal, night shows and with a kid´s club.

Bluebay grand esmeralda hotel***** - hotel bluebay grand esmeralda***** playa del carmen Hotel BlueBay Grand Esmeralda***** Playa del Carmen

BlueBay Grand Esmeralda Hotel*****

Your 5-star hotel in Playa del Carmen!

Bluebay grand esmeralda hotel***** - hotel bluebay grand esmeralda***** playa del carmen Hotel BlueBay Grand Esmeralda***** Playa del Carmen

BlueBay Grand Esmeralda Hotel*****

A 5 stars hotel located in Playa del Carmen ideal for families and couples.

Bluebay grand esmeralda hotel***** - hotel bluebay grand esmeralda***** playa del carmen Hotel BlueBay Grand Esmeralda***** Playa del Carmen

BlueBay Grand Esmeralda Hotel*****

Private beach, three outdoor swimming pools and a numerous sports facilities.

Welcome to Hotel BlueBay Grand Esmeralda*****

The 5-star BlueBay Grand Esmeralda Hotel is located in Playa del Carmen, and is ideal for families and couples. Surrounded by lush jungle, mangrove swamps and stunning views of the ocean, this all-inclusive hotel is truly a Caribbean paradise. The luxurious BlueBay Grand Esmeralda Hotel provides guests with a wide variety of facilities and services. Among the most popular include our private beach, three swimming pools and various sports facilities. You’ll also find an outstanding selection of food amongst our 6 restaurants, free Wi-Fi throughout and our Mini Club for children. An unforgettable tropical beach holiday is awaiting you at the 5-star BlueBay Grand Esmeralda Hotel in the Playa del Carmen. Book now and get the best price online.

Hotel BlueBay Grand Esmeralda***** Rooms

The 5-star BlueBay Grand Esmeralda Hotel offers 979 elegant and spacious rooms, each providing breathtaking views of the sea, lush gardens, or both. Our all-inclusive rooms boast air conditioning, en-suite bathroom, free Wi-Fi and a private balcony or terrace.

Deluxe Garden View Hotel BlueBay Grand Esmeralda***** Playa del Carmen

Deluxe Garden View

The Deluxe Garden View room is spacious, offering guests the choice between 2 double beds or 1 king size bed. Elegant and finely furnished, each room provides guests stunning views of the surrounding garden area from the private balcony or terrace.

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Deluxe Partial Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen

Deluxe Partial Ocean View

Relax in the elegant and spacious Deluxe Partial Ocean View. Finely furnished and equipped with either 2 double beds or 1 king size bed, the room offers marvelous partial views of the sea and surrounding garden areas from the private balcony or terrace.

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Deluxe Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen

Deluxe Ocean View

Enjoy incredible views of the ocean from your private balcony or terrace in the Deluxe Ocean View room. Elegant and spacious, these rooms are finely furnished and offer either 2 double beds or 1 king size bed.

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Deluxe Jacuzzi Suite Hotel BlueBay Grand Esmeralda***** Playa del Carmen

Deluxe Jacuzzi Suite

The Jacuzzi Suite is perfect for couples, offering a king size bed and a private jacuzzi on the spacious terrace. Located on the upper floors, each suite boasts a lounge, dining room and an extra bathroom for optimal comfort and luxury.

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Swim Up Suite Garden View Hotel BlueBay Grand Esmeralda***** Playa del Carmen

Swim Up Suite Garden View

Treat yourself to a magnificent vacation in the Swim Up Garden View Suite. Equipped with 1 king size bed, this suite is located on the ground floor with direct access to the private pool. Also boasting a private terrace, lounge and dining room, this room defines luxury and elegance.

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Deluxe Garden View

  • Deluxe Garden View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Deluxe Partial Ocean View

  • Deluxe Partial Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Deluxe Partial Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Deluxe Ocean View

  • Deluxe Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Deluxe Ocean View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Deluxe Jacuzzi Suite

  • Deluxe Jacuzzi Suite Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Deluxe Jacuzzi Suite Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Swim Up Suite Garden View

  • Swim Up Suite Garden View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swim Up Suite Garden View Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Photo gallery

Discover the beauty of the BlueBay Grand Esmeralda Hotel through our photo gallery. Check out all the images of this 5-star hotel in Playa del Carmen, the perfect place for your next family vacation or couples getaway. See what awaits you in this amazing Caribbean paradise.

  • Spa Hotel BlueBay Grand Esmeralda***** Playa del Carmen Spa (temporarily out of service)

Spa

  • Spa Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Spa Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Activities Hotel BlueBay Grand Esmeralda***** Playa del Carmen Activities

Activities

  • Activities Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Instalaciones Hotel BlueBay Grand Esmeralda***** Playa del Carmen Facilities

Instalaciones

  • Instalaciones Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Facilities Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Instalaciones Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen Pool

Swimming pool

  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
  • Pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Swimming pool Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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  • Restaurant Hotel BlueBay Grand Esmeralda***** Playa del Carmen Restaurant

Restaurant

  • Restaurant Hotel BlueBay Grand Esmeralda***** Playa del Carmen
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Sweet deals

Are you in search of an exclusive promotion at the BlueBay Grand Esmeralda Hotel? Here you will find all of the great offers available at our 5-star Playa del Carmen hotel. Check out our latest promotions and be sure to book your vacation through the official website of the BlueBay Grand Esmeralda Hotel.

SPRING

SPRING

THE BEST OF THE MEXICAN CARIBBEAN
The Riviera Maya is a privileged area of the Mexican Caribbean and a world renowned tourist destination thanks to its exuberant natural beauty and beaches. With a private beach and located close to the famous 5th avenue, you will learn to relax with water sports, tastings at the á la carte restaurants and the luxurious rooms at BlueBay Grand Esmeralda

From $134 taxes included.

Hotel BlueBay Grand Esmeralda***** services

The 5-star BlueBay Grand Esmeralda Hotel offers a wide variety of services to ensure our guests have a truly wonderful vacation. This stunning Caribbean paradise offers a private beach, three swimming pools and a full spa. For those guests looking to be more active, they can workout in the gym or game of tennis. The BlueBay Grand Esmeralda Hotel is also ideal for families, offering a wonderful Mini Club for children and swimming pools with separate children’s areas. Our all-inclusive resort also boasts 6 à la carte restaurants and free Wi-Fi throughout to ensure guests have an unforgettable vacation experience.

Car rental
Elevator
Babysitter
Bar
Dog Friendly ($)
Gym
Laundry
Parking
Hairdresser
Outdoor swimming pool
Tennis court
24h reception
Restaurant
Meeting rooms
Sauna
Snack Bar
Umbrellas
Spa
Gift Shop
Free Wifi

Located in Playa del Carmen, the 5-star BlueBay Grand Esmeralda Hotel offers direct access to the beach. Situated in a quiet area with stunning sea views, the hotel is just 15 minutes from the enchanting city of Playa del Carmen. With such an ideal location, guests can also enjoy the archeological eco-park of Xcaret, the coral reefs of Cozumel and the Mayan ruins of Tulum which are all just a short drive away.

Carretera Chetumal-Puerto Juarez Km. 300. Playa del Carmen. México.

Contact us

  • Ask the team at the BlueBay Grand Esmeralda Hotel any questions you may have. We are here to provide our guests with the most professional and personalized service available, so please don’t hesitate to contact us regarding reservations or any other queries. We are happy to help you.


    Call Center


    -USA: (+1) 2408696157


    -Canada: (+1) 14378860967 


    -Mexico: (+52) 5585263185


    -International: (+34) 911 455 163 // (+1) 2408696157


     


     

  • E-mail:reservas1.bbge@bluebayresorts.com
  • Phone number:+52 984 877 4500
Best price online Guaranteed Hotel BlueBay Grand Esmeralda*****

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Hotel BlueBay Grand Esmeralda*****, Playa del Carmen
  • Carretera Chetumal-Puerto Juarez Km. 300. Playa del Carmen. México.
  • Privacy Policy

    Privacy Policy

    Privacy Notice
    Punta Syros, S.A. de C.V.
    Tirajana, S.A. de C.V.
    Corporativo Almería, S.A. de C.V.
    Operadora Mallorquina, S.A. de C.V.

    Average reading time: 2 min. 25 sec.

    This document describes the way we collect and use the personal information you provide to us.

    It also describes what information it is and what options you have to limit the use of such
    information as well as the procedure for exercising your ARCO rights.

    1) Responsible for the protection of your personal data.
    Punta Syros, S.A. de C.V. (Hotel Bluebay Grand Esmeralda), Tirajana, S.A. de C.V. (CircleOne), both residing in Carretera Federal Chetumal Puerto Juárez Km. 300, Ejido Norte Playa del Carmen, Quintana Roo 77712, México; Corporativo Almería, S.A.
    de C.V. (Hotel Blue Diamond), residing in Carretera Federal 307 Chetumal Puerto Juárez Km. 298 816, Punta Maroma, Playa del Carmen, Quintana Roo 77710, México; Operadora Mallorquina, S.A. de C.V. (Hotel BelleVue Beach Paradise), residing in Blvd.
    Kukulcan Km. 19.5, Zona Hotelera, Cancún, Quintana Roo 77500; are responsible for the treatment (use of) your personal data.

    2) Our Data Protection Department.
    Head of Department: Administration and Operation
    Address: Carretera Federal Chetumal Puerto Juárez Km. 300, Ejido Norte, Playa del Carmen, Quintana Roo, C.P. 77712, México.
    E-­‐mail: protecciondedatos.mex@bluebayresorts.com
    Phone no.: +52 (984) 8774500

    3) What purposes do we collect and use your personal data for?
    Your personal data will be used for the following purposes: To provide the requested products. To provide the services requested and / or contracted. To respond to your requests information, care and service. To evaluate the quality of service
    we provide. To keep record and track of the contractual relationship for future services. For financial management, billing and
    cost collection. To comply with the obligations and commitments made to you.

    Additionally, your personal data may be used for the following: Promotion and marketing of products and services. To conduct
    studies and programs that are needed to determine use and consumption habits. Offering new products and services tailored
    to your interests and needs. Regular assessments of our products and services in order to improve their quality. To notify you
    about new services or products that are related to those already contracted or acquired. Newsletters and notifications about
    our organization.

    4) What personal information do we collect and from where?

    For the purposes outlined above we may collect your personal information in several ways:
    -­‐When you visit our website or use our online services.
    -­‐By phone or fax.
    -­‐When you provide them to us personally.
    -­‐When we get information through other publicly available sources that are permitted by law (telephone or work directories, websites, etc.).

    Personal information we collect:
    Contact Information (Name, Email, Address, Phone no., Mobile no., Fax no.) Identity Documentation (Voter's Registration Card,
    Passport, Driver's License, Passbook or Professional License) Financial information and means of payment (credit card, debit
    card, checks) Tax Information (RFC, Billing Address) Identification in Social Networks (Facebook, Twitter, LinkedIn, Google+,
    Skype) Socioeconomic data (age, sex, income level, schooling) Social Security Number (SSN) and / or CURP Academic History
    (school certificates, records, studies completed) Financial beneficiaries and dependents Family information (spouse, children,
    grandchildren) Personal References (information from non-­‐relatives) Employment information (company, position, work activity, CV) Habits, sports, pastimes and hobbies

    Sensitive data:
    Please note that to comply with the purposes set out in this privacy notice, the following sensitive personal data will be collected and processed:

    Medical and / or psychological history (health status, conditions and / or history) Criminal record.

    In this case, we will require your express consent (agreement) for the treatment of the sensitive personal data, and we commit
    ourselves to making sure that it will be treated under strict security measures to ensure confidentiality.

  • Legal note

    Legal note

    On this area, the USER will find all the information concerning the legal terms and conditions regulating the relationships between our users and us who are in charge of this website. As a user, it is important for you to know these terms and conditions before you continue to use our website.
    BLUEBAY HOTELS, liable for this website makes the commitment to process the information of our users and customers with full guarantees and comply with the national and European requirements regulating the collection and use of personal data of our users.
    This website therefore thoroughly complies with the GRDP (EU REGULATION 2016/679 on personal data) and the LSSI-CE the Act 34/2002, June 11 on services of the information society and electronic commerce.

    GENERAL TERMS OF USE
    These General Terms govern the use (including mere access) of the web pages making part of the BLUEBAY HOTELS website including contents and services made available therein. Every person getting access to the BLUEBAY HOTELS website (“User”) consent to be subject to the General Terms in force at any time.

    PERSONAL DATA WE COLLECT AND HOW DO WE DO THAT
    Please read the Privacy Policy

    USERS’ COMPROMISES AND OBLIGATIONS
    Users are informed and they agree that the access to this website does not imply, under any circumstance, the start of a commercial relation with bluebayresorts.com. This way, users commit themselves to use this website, its services and contents without infringing the effective legislation, good faith and public order.
    The use of the website is forbidden if with illegal or detrimental purposes, or under any other form which may cause damages or prevent the website from operating properly. Concerning the contents of this website, it is forbidden: (i) the total or partial reproduction, distribution, or modification, unless this is authorised by their legitimate owners; (ii) any violation of rights of the provider or their legitimate owners; and (iii) its use for commercial or advertising purposes.
    When using the website, BLUEBAY HOTELS, Users commit themselves not to follow any conduct leading to damage the image, the interests, and the rights of BLUEBAY HOTELS or those of third parties or which may damage, render unusable or overload the bluebayresorts.com portal or hampering in any way the normal functioning of the website.
    However, Users must be aware that security measures of IT systems on the Internet are not fully reliable and that, therefore, BLUEBAY HOTELS cannot fully guarantee the absence of viruses or other elements which may cause alterations in IT systems - software and hardware - of the Users or in their electronic documents and files included therein.

    SECURITY MEASURES
    The personal data provided by Users to bluebayresorts.com may be stored or not in automate databases, the ownership of which fully belongs to bluebayresorts.com, this taking over all the technical, organisational and security measures to guarantee confidentiality, integrity and quality of the information included in these, according to the provisions set out in the applicable data protection regulations.
    Communication between Users and bluebayresorts.com uses a secure channel and the transferred data are encrypted through https protocols, therefore, we guarantee the best security conditions for assuring Users’ confidentiality.

    CLAIMS
    BLUEBAY HOTELS informs that there are claim forms available for users and customers. Users may file claims requesting a claim form or sending an e-mail to info@grupobluebay.com stating first and last names, the purchased service and/or product and detailing the reasons for his/her claim.
    The user/buyer may notify the claim to us, by e-mail to: Info@grupobluebay.com, if you wish, you may attach the following claim form:
    • The service/product:
    • Purchased on (date):
    • User’s full name:
    • User’s address:
    • User´s signature (only if submitted on paper):
    • Date:
    • Reasons for filing the claim:

    PLATFORM FOR DISPUTE RESOLUTION
    In case you may be interested, in order to file your claims, you may also use the dispute resolution platform provided by the European Commission and which you may access from the following link: http://ec.europa.eu/consumers/odr/

    INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
    According to the provisions set out in articles 8 and 32.1, paragraph 2, of the Intellectual Property Act the reproduction, the distribution and the public communication are expressly forbidden, including the modality of making available the whole or in part of the contents of this website, with commercial purposes, under any support or by any technical means, without the authorisation of bluebayresorts.com Users commit themselves to respect the Intellectual and Industrial Property rights held by BLUEBAY HOTELS.
    Users know and accept that the whole of the website, including not only but also the text, software, contents (including structure, selection, layout and presentation of those) podcast, pictures, audio and video materials and graphics is protected by trademarks, author’s rights and other legitimate rights, according to international treaties in which Spain takes part and other property rights and acts of Spain.
    In the event that a user or a third party considers a violation has been recorded against their legitimate intellectual property rights due to the introduction of certain content in the website, this extent shall be notified to BLUEBAY HOTELS specifying: (i) personal data of the holder of the rights which have presumably being infringed, or the representation s/he holds in case the claim is filed by third party representing the holder; and (ii) the contents protected by intellectual property rights and its location on the website, the certification of the stated intellectual property rights and the sworn statement in which the holder takes responsibility for the truthfulness of the information provided in the notice.

    EXTERNAL LINKS
    The pages of the bluebayresorts.com website could provide links to other websites and contents which are owned by third parties. The only object of the links is to provide the User the chance to access these links. However, BLUEBAY HOTELS is not liable, under any circumstance, of the results which may arise for the User in case s/he gets access to these links.
    Furthermore, the User on this site will find pages, promotions, membership programmes getting access to the users’ navigation conducts to establish profiles. This information is always anonymous and does not carry personal identifiable details.
    The information given on these sponsored sites or links is subject to the privacy policies used for each site and not subject to this privacy policy. So we strongly recommend Users to thoroughly review privacy policies of the links of members.
    Users intending to establish any technical device linking their website to the bluebayresorts.com website shall get prior authorisation in writing on the side of BLUEBAY HOTELS. In any case, the establishing of this link shall imply the existence of relationships between bluebayresorts.com and the site’s owner, or the acceptance or approval by BLUEBAY HOTELS of its contents or services.

    COMMENTS POLICY
    On our website, comments are allowed to enrich contents and make consultations.
    Comments nor related to the scope of the website will not be allowed, either, those including libels, affronts, insults, personal attacks or rude comments in general towards the author or other members.
    They will also be erased those comments containing information which is clearly misleading or false, as well as comments including personal data, such as, private address or telephones and infringing our data protection policy.
    Also those comments added only with commercial purposes of a website, person or group will be rejected and everything which could be considered as spam in general terms.
    Anonymous comments are not allowed, as well as those made by a same person under different nicknames. Comments intending to force a discussion or the taking of a position by another user will not be considered either.

    EXCLUSION OF GUARANTEES AND RESPONSIBILITY
    BLUEBAY HOTELS does not assure any guarantee or is not responsible, under no circumstance, for damages of any kind which might arise of: (i) lack of availability, maintenance and effective operation of the website, its services and contents; (ii) the existence of viruses, malware or damaging programmes in contents; (iii) the illegal, negligent, fraudulent or opposite use of this Disclaimer; (iv) the lack of legality, quality, reliability, usefulness and availability of services provided by third parties made available to the website’s users.

    BLUEBAY HOTELS under no circumstance is responsible for the damages which might arise of the illegal or wrongful use of this website.

    APPLICABLE LAW AND JURISDICTION
    In general terms, the relationships between the bluebayresorts.com holder and the Users of its on-line services, included in this website are subject to the Spanish legislation and jurisdiction and to the Courts of Malaga.

    CONTACT
    In case that any user has doubts on these Legal Terms or any other comment on the bluebayresorts.com website, please contact info@grupobluebay.com.
    On behalf of the team making part of BLUEBAY HOTELS we thank you the time spent in reading this Disclaimer.
    This Disclaimer has been updated on May 21st, 2018.

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